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Terms

Ownership


The ownership of this website, as well as the services offered on it, corresponds to the following company:
Corporate name: Jose German Caselles Mengual
CIF: 21412918x
Address: C / Bonaire, 42.03790 Orba, Alicante
Telephones: 965584224 and 639687600
e-mail: [email protected]
Registered in: Autonomo
 

 

LEGAL TERMS

This website is offered for informational purposes only and not binding on third parties. The reproduction, storage, total or partial transmission of its contents by any means, whether by copy, storage on magnetic media or any other means without written authorization is expressly prohibited. www.mi-invernadero.com does not assume any type of responsibility regarding the use of the information contained in this web nor with respect to possible damages that could be derived from the use of this information. All information contained in this website is subject to possible changes or revisions without prior notice and complies with current legislation, that is, the LISSI of 34/2002, of July 11, services of the information society and trade electronic. The use of this WEBSITE implies acceptance of these LEGAL TERMS.

PRIVACY AND DATA CONFIDENTIALITY POLICY

In compliance with Organic Law 15/1999 of December 13 of Automated Data Processing (LORTAD), the Company communicates to users and visitors the following considerations:

When registering to receive the services of the Company, the user will voluntarily provide the personal information requested in each case. The purpose of the Company to gather personal information from users is to offer a service as personalized as possible. Thanks to this information, the Company will be able to provide you with a better service, with contents in accordance with your needs and interests. Specific agreements for the acceptance of conditions by users, and the rules of contests and promotions, may also include details on the sharing of information. The Company may send you, if at any time you have provided your email address, information related to your Internet pages and other products and services that you consider may be of interest to you. You will always have the option to unsubscribe, so you will no longer receive this kind of messages.

In accordance with the provisions of Organic Law 15/1999, of December 13, you have at all times the possibility of accessing the data you have provided, modifying, deleting or opposing them, for which you can contact by email specified at the bottom of the page.

 

Generalities


For all purposes, orders placed in this store are purchases made from José Germán Caselles Mengual. Our telephone service hours are from 08:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 8:30 p.m. on weekdays according to the calendar of the Municipality of Orba

Unless otherwise stipulated in writing, the realization of a purchase to Mi-greenhouse implies acceptance by the customer of these conditions. No stipulation made by the client may differ from those of Mi-Greenhouse if it has not been expressly accepted in advance and in writing by Mi-Greenhouse.

A purchase is not final until it is accepted by Mi-greenhouse. Jose German Caselles Mengual reserves the right of admission and cancellation of any order, being able to return the amount paid by the customer and being exempt from any other obligation.
 

Way to pay


The products will be paid in advance by credit card, bank transfer or otherwise, at the time of delivery (cash on delivery, 6% more of the total amount).

In order to make a payment by credit or debit card, it is necessary to use a card in which the "MasterCard SecureCode" or "Verified by VISA" secure payment systems have been activated, as appropriate. If you have questions about how to activate your card's secure payment system, check with your bank.

If you are experiencing problems to formalize a payment by card and wish to modify the payment method of your order, please contact our customer service via e-mail or by phone.
 

Shipping


Mi-greenhouse will not ship any products until the Mi-greenhouse Administration Department has verified that the payment has been made or the payment method is cash on delivery.

The delivery will be considered made at the time the carrier has made the products available to the customer and he has signed the delivery receipt document. It is up to the customer to verify the products upon receipt and expose all the exceptions and claims that may be justified in the delivery receipt document.

Mi-greenhouse will send the products by the means it deems appropriate to fulfill its commitments.
 

Shipping costs


A shipping charge will be applied depending on the selected delivery area and the weight of the package.
 

Delivery term


Generally, an order is sent (leaves our offices to destination) the next business day for those orders whose proof of payment has been sent to us before 12:00 noon. If proof of payment is sent after this time, two business days later. Destination delivery will be made depending on the destination area. In Peninsular Spain, it will be the business day following the day of shipment. For shipments to the Balearic Islands, the period may be increased by 2 or 3 more days. However, these terms are approximate and may vary for reasons beyond our company. Mi-greenhouse does not commit to any specific delivery period, since the shipping process depends on third parties.

If a delivery is going to take more than 5 business days, Mi-greenhouse will contact the customer to notify him and give him the option to cancel the order and receive his money back immediately by bank transfer.
 

Stock break


In our portal we only sell products in stock, either in our own warehouse. However, the synchronization of the web with the stores is not instantaneous. In addition, in the period of time between a customer registering an order on the portal until we receive and process the proof of payment some product could be exhausted. Therefore, there could be an isolated case in which we cannot serve an order due to lack of stock.

When it is not possible to serve a product due to lack of stock, Mi-greenhouse will contact the customer to notify them, cancel the order and return their money immediately by bank transfer.

In these cases, the amount will always be returned to the customer and the order will be canceled. IT WILL NOT BE POSSIBLE TO MAINTAIN THE PRICE OF THE SOLD OUT PRODUCT TO SERVE WHEN THE STOCK IS REPLACED, since the price of the product changes at each replenishment depending on our purchase price.
 

Returns


During the first 7 business days after receipt of an order, the customer may return a product if it meets the following conditions:
 

Conditions of returns for private customers


Private customers, in accordance with the right of withdrawal referred to in article 18 of Royal Legislative Decree 1/2007, of November 16, will have a period of 7 business days from the receipt of the order to notify their desire for withdrawal of one or more Various products of your order.

To exercise this right, you must communicate it by e-mail indicating your order number, the reference and serial number of the products to be returned and follow the instructions received by our customer service.

Exceptions to the right of withdrawal. This right will not be applicable to the following articles:
 

  • goods whose price is subject to fluctuations in financial market coefficients that the seller cannot control.
  • goods made according to the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or can deteriorate or expire quickly.
  • sound or video recordings of discs and computer programs that had been unsealed by the consumer, as well as computer files, supplied electronically, capable of being downloaded or reproduced immediately for permanent use.
  • daily press, periodicals and magazines


All merchandise must be returned in perfect condition, without having been modified or customized by the customer, in its original packaging in perfect condition and protected so that it is not received with seals or adhesive transport tapes.

Returns must be delivered at destination within 7 days after the date of acceptance of the return. Otherwise it will be rejected and returned. Transportation costs arising from the return will be borne by the customer.

Once analyzed the perfect condition of the merchandise, we will pay the amount of the product within a maximum period of 30 days. We do not return shipping costs.
 

Conditions of returns for companies


Companies may only return a product if it has not been unsealed, with its original packaging in perfect condition and all its accessories, as received. We do not accept returns of used or tested products.

The customer must send the product by their own means to our offices and, once analyzed the perfect condition of the merchandise, we will pay the amount of the product within a maximum period of 30 days. We do not return shipping costs.
 

Warranty

 

Warranty conditions for private customers


The General Law for the Defense of Consumers and Users (TRLGDCU) establishes a minimum period of two years of guarantee, regardless of the guarantee offered by the manufacturer in the product sheet. The consumer can address both the seller and the manufacturer of the product during this period. The consumer and user have the right to repair the product, its replacement, the price reduction or the termination of the contract.

The customer is bound by the terms and conditions specified in the manufacturers' guarantees of the products that are the object of purchase through Mi-greenhouse. The warranty applies as long as the product is used under normal operating conditions determined by the manufacturers. Mi-greenhouse is not obliged to compensate the user or third parties for the consequences of the use of the product, whether direct or indirect damage, accidents suffered by people, damage to goods outside the product, loss of profit or loss of profits, damages that come of a deterioration or loss of data.

If the defect of a product comes to light during the first 6 months from the delivery of the good, it is presumed that the anomaly already existed when it was purchased and the consumer does not have to prove anything. However, when the lack of conformity manifests itself after 6 months and in doubtful cases, the manufacturer or the seller may require an independent expert report to process the guarantee. In obvious cases of malfunction or irregular operation in warranty period there is no problem.
 

Warranty conditions for companies


The warranties of the products are those established by the manufacturers, and they are in any case responsible for the possible failures or defects of the products supplied, as well as the possible consequences thereof. The customer is bound by the terms and conditions specified in the manufacturers' guarantees of the products that are the object of purchase through Mi-greenhouse. The warranty applies as long as the product is used under normal operating conditions determined by the manufacturers. Mi-greenhouse is not obliged to compensate the user or third parties for the consequences of the use of the product, whether direct or indirect damage, accidents suffered by people, damage to goods outside the product, loss of profit or loss of profits, damages that come of a deterioration or loss of data.

Mi-greenhouse will not respond under any circumstances for possible failures or defects that the products provided may have. It will be the manufacturer himself who, with his guarantee, will respond to the possible damage that the product houses.

Shipping costs to our facilities will always be borne by the customer, since the law on consumer goods does not regulate the sale between companies.
 

The warranty does NOT cover:


Section applicable to both private clients and companies

Mi-greenhouse is not responsible for the personal information contained in a computer or storage unit. The Client is responsible for the data or information in the material to be repaired and for making the relevant backup copies.

Cases not covered by the guarantee:
 

  • Defects and damage caused by external events, accidents, mainly accidents, wear and use not in accordance with the manufacturer's instructions.
  • Products modified or repaired by the Client or any other person not authorized by Mi-greenhouse.
  • Box is open or unsealed.


These warranty conditions do not affect the statutory rights of the consumer covered by its applicable national legislation in force.

In the event that the product shipped is in perfect condition and the problem is of configuration, it will be returned to the customer in due postage, being able to invoice the collection costs and the labor used in the verification or test of the allegedly damaged item.
 

Limitation of Liability



Mi-greenhouse is not responsible for the contents of other web pages linked to this site. The risks arising from the consultation of such pages correspond exclusively to the client who must be governed by the terms and conditions of use thereof.

Prices, features and availability of products marketed by Mi-greenhouse may vary without notice.
 

Overwhelming force


The parties will not incur responsibility for any fault due to major cause. Compliance with the obligation will be delayed until the termination of the force majeure case.